Why does printer say offline

The problem can be caused by faulty printer drivers. So you can update the printer driver and see if this works. There are two ways for you to get the right drivers for your printer: manually or automatically. Be sure to choose only driver that is compatible with your variant of Windows Driver Easy will automatically recognize your system and find the correct driver for your exact printer, and your variant of Windows 10, and it will download and install them correctly:.

Auto-updated printer driver provided by Windows Update could change your printer settings without notifying you. So you need to make sure that your printer status is problem-free:. Click Devices. If what you see here is a grey icon without the green check-mark, right-click the icon and click Set as Default Printer.

If you can see a tick next to the option Pause printing and Use Printer Offline , click them to remove the ticks. Your printer will refuse to work if the Print Spooler service is not working well. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information.

Not enough pictures. Any additional feedback? If you replace the consumable to which they refer, you risk wasting ink or toner in a cartridge that hasn't fully emptied. Conversely, if you override them and continue printing, you risk running the consumable dry and damaging the print mechanism. Paper jams force your printer offline until you remove them completely. If a stray sheet rips apart inside the machine, you must extract every fragment to clear the jam, or the printer simply jams again.

Once you finish responding to a misfeed, you may need to reset the printer by pressing a key or button on its control panel to put it back into service. Before you do, examine the input tray to assure that the paper supply consists of good-quality material and the sheets are set properly within the feed guides.

Your printer's driver software sends individual print jobs to a queue that lists pending output in order of priority, which usually reflects the order in which you print individual documents. Restart the printer after following the above two steps and send a print job again. If the printer still fails to print open the HP Smart Application from your computer. In case you do not have it installed, we recommend you to install this application from here: HP Smart for Mac.

If above mentioned all the steps does not fix your problem, try to reset your printing system. Resetting your printing system clears all the printers from your system. Right click on the blank space near the list of installed printers.

Click Reset to confirm resetting your printing system. The previously installed printers will be removed. Now add your desired printer to the system. For Windows. If you are using Windows operating system, HP has provided a special diagnostic application to fix the printer offline issue.

Double click on the application HPPSdr. Click on Start. Select your Printer from the list. After diagnosis, the application will show you list of instructions depending upon the case. After completing the instructions, take a test print to ensure the problem is fixed. Shared below are 6 easy steps to change the status of your printer from offline to online. Checking primary connection. Restarting your device. Updating drivers. Checking Internet connectivity.

Restart printer spooler service. Checking the Primary Connection.